A Quality Management System is a set of connected processes in which motivated, empowered and trained resources communicate with each other in order to pursue common goals while continuously striving to assess and improve processes and services, the primary purpose being to meet and exceed customer expectations.
Pursue Shared Goals
MT Rinaldi Traduzioni has obtained the ISO 9001:2015 Quality Certification for its provision of specialist translation and language services with the aim of putting customers first and satisfying their requirements in an efficient manner.
The certified process guarantees that all human resources, i.e. company employees, freelancers and suppliers, are involved and motivated to ensure continuous improvement and that they are suitably trained.
Furthermore, as MT Rinaldi Traduzioni wishes to further distinguish its commitment to providing high-quality translation services, it has obtained the UNI EN ISO 17100: 2015 Quality Certification for the provision of specialist translation services.
By complying with the standard, MT Rinaldi Traduzioni is able to guarantee: